When you open an account with bajmat, we collect certain information about you. This page explains what we collect, why we collect it, how it is stored, and what rights you have — all clearly laid out in plain English.
How bajmat takes care of your data — six core principles.
Bajmat never sells your personal data to third parties under any circumstances. Your name, phone number, address — none of it is shared for commercial purposes.
Every transaction and login is protected with military-grade encryption. No outside party can access this information.
KYC verification on bajmat is there to protect you — it prevents anyone from opening a fraudulent account in your name.
Bajmat only collects information that is genuinely necessary to provide the service. There is no reason to gather data beyond what is needed.
You can ask bajmat to delete your data at any time. In some cases, limitations may apply due to legal obligations.
If any significant changes are made to the privacy policy, bajmat will notify you in advance via your registered email or an in-app notification.
What information bajmat holds and why.
| Data Type | Example | Why It Is Collected | Third-Party Sharing |
|---|---|---|---|
| Identity-Related | Name, date of birth, national ID | To verify identity and confirm age eligibility | No |
| Contact Information | Mobile number, email address | Support, Notifications & Security Verification | No |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Fraud Prevention | No |
| Login Credentials | IP address, device information, session logs | To prevent unauthorised access and maintain platform security | No |
| Gaming Activity | Betting history, win and loss records | Personalised Offers & Responsible Gaming | No |
| Cookie Data | Browsing Preferences & Language Settings | Experience Improvement & Analytics | Limited |
From the moment you register on bajmat to every bet you place, certain data is naturally generated. bajmat collects this information solely to deliver its services.
During registration, you'll need to provide your name, mobile number, email address, and date of birth. For KYC verification, a copy of your National ID card or passport is required — this confirms your age and ensures the same person isn't opening multiple accounts.
Bajmat uses your information primarily for three purposes — to operate the service, to maintain security, and to improve your experience.
If you no longer wish to receive marketing emails or SMS from bajmat, you can opt out at any time by contacting support or adjusting your profile settings.
Bajmat does not sell your data to third parties. However, in limited circumstances, certain information may be shared with specific partners as necessary.
Bajmat's website and app use cookies — small text files stored in your browser. Disabling them may cause certain features to stop working properly.
Used to keep your login session active and maintain security tokens. The site cannot function without these.
Counts how many people visit each page. All data is fully anonymised.
Used to remember your language, dark mode, and other preferences.
To show relevant advertisements. These can be turned off from your profile settings.
You can disable cookies through your browser settings, though doing so may affect login and other features.
Bajmat uses multiple layers of security to keep your data protected — covering not just software-level safeguards, but infrastructure-level security as well.
How long data is retained depends on its type. While your account is active, necessary data is kept. Once an account is closed, records are retained for a defined period — typically 5 years — to meet legal obligations.
Bajmat believes you should have control over your own data. That's why a number of rights have been granted to you.
Bajmat may update this Privacy Policy from time to time — typically when new features are added, legal requirements change, or certain points need clearer explanation.
If you have concerns about any changes, please contact support. If you object to a significant change, you also have the right to close your account.
If you have any questions about this privacy policy or wish to exercise your data rights, please get in touch with bajmat.
For formal privacy-related requests, include "Privacy Request" in the email subject line. bajmat aims to respond within 72 hours.
Your rights over your data on bajmat.
You can request a full list of all data bajmat holds about you.
To correct any inaccurate or outdated information, please contact our support team.
You can request that your account be closed and your data deleted. Your data will be erased except where retention is required by legal obligations.
You can request a copy of all the information bajmat holds about you in a single file.
You have the right to request that your data no longer be used for specific purposes.
You can opt out of marketing emails or SMS messages at any time.
What we use to keep your data secure.
Many people hesitate before sharing personal information on online platforms. Digital security is still an unfamiliar concept for a lot of people in Bangladesh. bajmat understands this concern. That's why, from day one, the platform made a firm commitment: no compromises on data protection.
When you register, you're asked for your mobile number and email address. Many users worry these will later be used for promotional spam — that's not how bajmat works. Your number and email are used solely for account verification, security alerts, and important transaction notifications. You can turn off promotional notifications at any time from your profile settings.
It is worth clarifying how KYC verification works. Submitting a copy of your national ID does not mean bajmat can use that information for any purpose it chooses. The document is used solely to confirm your age and identity. Once verification is complete, it is stored in a secure environment that general staff cannot access.
Why is your gaming history kept? Mainly for two reasons. First, it serves as neutral evidence in the event of a dispute. Second, it allows responsible gaming features to work properly. For example, if you set a deposit limit, your deposit history is needed for that limit to function. Similarly, if bajmat detects that someone is losing at an unusually high rate, an automatic alert can be sent.
The question of sharing data due to legal obligations is one many users wonder about. The reality is that if a court issues an order or a financial intelligence authority launches an investigation, bajmat is legally obligated to comply. This is not bajmat's choice — it's a legal requirement. Even so, only the specific information requested is disclosed, never the entire database.
A common question is: if I close my account, will all my data be deleted? Not entirely. Financial transaction records must be kept for at least five years under international financial regulations. However, your gaming history, preferences, and other personal data will be deleted.
Concerns about a data breach are entirely valid. bajmat conducts regular system checks and commissions third-party security audits. That said, no one can guarantee absolute security. In the event of an incident, bajmat will notify affected members within 72 hours and explain the steps being taken.
At its core, bajmat's privacy policy comes down to one simple principle — your data belongs to you. bajmat is its guardian, not its owner. Your information stays protected for as long as you're on bajmat, and when you leave, the appropriate steps are taken.
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Answers to common questions about accounts and verification.